99abd Responsible Gaming —
Our Commitment to Safe Gaming
So that entertainment never becomes a burden — 99abd gives you protection tools, the ability to set limits, and round-the-clock support.
Why Is Responsible Gaming Important?
Online gaming is primarily a form of entertainment. But when it goes beyond a hobby and turns into a habit, it can have a negative impact on personal life, financial health, and family relationships. 99abd believes that a happy player is a responsible player.
Ensuring the safety and wellbeing of every player who joins our platform is our top priority. That is why we provide tools and guidelines that help you stay in full control of your gaming.
Remember: gaming should never be treated as a source of income. It is purely for entertainment. Continuing to play in the hope of recovering lost money is a dangerous mindset.
If you feel that gaming is having a negative effect on your daily life, take a break immediately and contact our support team. 99abd's 24/7 live chat is always there for you.
Need Help?
Our support team is available in Bengali and English, 7 days a week, 24 hours a day.
- 24/7 Live Chat — Support in Bengali and English
- [email protected]
Our Protection Tools
99abd gives you full control — how much you spend, how long you play, when you take a break — everything is in your hands.
Deposit Limit
You decide the maximum amount you want to deposit per day, per week, or per month. Once a limit is set, it takes effect. Increasing a limit requires a waiting period — so there is no room for impulse overspending.
Time-Out Break
If you want to take a short rest, use the time-out option. You can temporarily suspend your account for 24 hours up to 30 days. During this time you will not be able to log in or place bets, but the account will not be deleted.
Self-Exclusion
If you need a long-term break, choose self-exclusion. You can keep your account closed from 6 months up to permanently. Once this option is activated, there is no way to resume playing before the set period ends.
Session Reminder
Set a session reminder to alert yourself during long gaming sessions. After a set time a message will appear — this gives you a chance to take a break and keeps you aware of how long you have been playing.
Gaming History Review
You can view your complete transaction and betting history at any time. Seeing a clear picture of how much you have deposited and how much you have won or lost makes it easier to understand your own gaming habits.
Account Closure
If for any reason you no longer want to be on the gaming platform, you can request a permanent account closure. Contact our support team — they will take action promptly.
21+ Age Requirement — Strictly Enforced
Gaming at 99abd is for those aged 21 or above only. Age is verified during account registration and additional documents may be requested if needed.
Protecting minors from gaming is part of our social responsibility. If there are children or teenagers in your home, use password protection on your device and do not leave your device unattended while logged into your account.
- Age verification is mandatory at registration
- Suspicious accounts may be verified at any time
- Accounts created with false information will be closed
- Accounts found to belong to a minor will be closed immediately
For those aged 21 and above only. Access by minors is strictly prohibited.
6 Core Principles of Healthy Gaming
Set a Budget
Before playing, set a fixed budget that, even if lost, will not affect your daily life. Never go beyond this budget.
Stick to a Time Limit
Set a time limit before each session. Use an alarm or reminder — it is easy to lose track of time when you are in front of a screen.
Do Not Chase Lost Money
Placing larger bets to recover money you have already lost is very dangerous. Each session is independent — the result of a past session does not affect the next one.
Do Not Play Under Stress
Avoid gaming when you are angry, sad, frustrated, or under stress. In this state your decision-making ability is reduced and the risk of overspending increases.
Do Not Play Under the Influence of Alcohol
Refrain from gaming when under the influence of alcohol or any substance. It is not possible to make sound decisions in this state.
Talk to Your Loved Ones
Speak openly with family or a trusted friend about your gaming habits. If they notice changes in your behaviour, listen to them carefully.
Warning Signs of Problematic Gaming
If any one of the following applies to you or someone close to you, it is the right time to seek help.
- Unable to stop even after spending beyond your budget
- Continuously playing to try to recover lost money
- Neglecting work, studies, or family responsibilities because of gaming
- Hiding how long or how much money you have spent on gaming
- Feeling restless, irritable, or anxious when unable to play
- Taking on debt or borrowing money for gaming
- Strain developing in relationships with family or friends
- Needing progressively larger bets to feel entertained
If you notice any one of the above signs, contact 99abd's live chat or reach us at [email protected]. Our team will help you with complete confidentiality. Asking for help is an act of courage.
How to Use the Protection Tools
All protection tools can be activated from the Settings page after logging into your 99abd account. Our support team is available to help with any issues.
- 1 Log in to your 99abd account.
- 2 Go to the "Responsible Gaming" section from the Profile or Settings menu.
- 3 Select the deposit limit, time-out, or self-exclusion option.
- 4 Set your preferred limit or duration and confirm.
- 5 The settings will take effect immediately. If you need help via live chat, we are always ready.
Please Note
- Lowering a deposit limit takes effect immediately, but increasing it requires a cooling-off period.
- Once self-exclusion is activated, you will not be able to attempt to open a new account during that period.
- No bonus or promotional communications will be sent while self-exclusion is active.
- If you need help changing any security settings, write to [email protected].
Frequently Asked Questions
Enjoy entertainment — responsibly
Thousands of games are waiting for you at 99abd — slots, cricket betting, live casino, and much more. Enjoy the full experience while staying within safe limits.