Your Privacy Is Our Commitment
Learn how your personal information is collected, used, and protected on the 99abd platform — with complete transparency.
Introduction & Scope
This Privacy Policy ("Policy") applies to 99abd's online gaming platform 99abd.lat. It describes how we collect, process, store, and protect the personal information of our users ("you" or "member").
By using our platform, you are considered to have accepted the terms described in this policy. If you disagree with any part of this policy, please stop using our services and contact our support team.
99abd places the highest importance on user privacy. We keep your information secure using SSL encryption and industry-standard security measures.
This policy applies only to the 99abd platform. Third-party websites or services may have their own privacy policies, for which 99abd is not responsible.
Table of Contents
Types of Information Collected
99abd may collect the following types of information from you:
a. Identity Data
- Full name (first name and last name)
- Date of birth (for age verification purposes)
- National ID card or passport number (where applicable)
- Username and profile information
b. Contact Data
- Email address
- Mobile phone number
- Current address (if applicable)
c. Financial Data
- Payment method details — last few digits of bKash, Nagad, Rocket, or bank account numbers
- Transaction history (deposit and withdrawal records)
- Wallet balance and bonus information
d. Technical Data
- IP address and device type
- Browser version and operating system
- Session logs and login times
- Cookie identifiers
e. Gaming Activity Data (Usage Data)
- Game history and betting records
- Preferred games and categories
- Active time on the platform
- Voluntarily provided preferences and settings
We never store your full payment card number or password. Sensitive financial information is processed in encrypted form.
How Information Is Collected
99abd collects information in the following ways:
Information Provided Directly
When you register an account, fill out your profile, submit a deposit or withdrawal request, or contact our support team — you voluntarily provide information. This information comes directly from you.
Automatically Collected Information
When you use the 99abd platform, our system automatically collects certain information — such as your device's IP address, browser details, session time, and your activity on the platform. This is essential for ensuring the platform's security and quality.
Through Third Parties
We may receive limited information from payment processors (such as bKash, Nagad, Rocket, or banking infrastructure) for transaction confirmation, and from identity verification services as needed. Information received from third parties is governed by those parties' own privacy policies.
Purpose of Using Information
99abd uses the information it collects only for specific and legitimate purposes. Each purpose is described in detail below:
- Account Management: Creating, verifying, and maintaining your account and ensuring login security.
- Payment Processing: Safely completing deposit and withdrawal requests via bKash, Nagad, Rocket, and bank transfer.
- Providing Gaming Services: Ensuring a personalized gaming experience, bonuses, and offers based on your preferences.
- Customer Support: Resolving your issues and answering your questions via 24/7 live chat and email.
- Security & Fraud Prevention: Detecting and preventing unauthorized access, fraud, and suspicious activity.
- Responsible Gaming: Managing self-control tools and monitoring the risk of excessive gaming.
- Legal Compliance: Complying with applicable laws and regulations and providing information to authorities when requested.
- Communication & Notifications: Sending important account updates, security alerts, and promotional messages (only with your consent).
- Platform Improvement: Analyzing user experience to improve the quality of our services.
We do not sell your information to third parties for marketing purposes. You can request to stop receiving promotional communications at any time.
Information Storage & Security
99abd uses industry-standard technical and organizational measures to protect your information. The key components of our security framework are outlined below:
Technical Security
- SSL (Secure Socket Layer) encryption — all data transfers between your browser and our servers are encrypted.
- Data encryption at rest — stored sensitive information is kept in encrypted form.
- Firewall and intrusion detection systems.
- Secure password hashing.
- Regular security audits and vulnerability testing.
Organizational Security
- Restricted access controls — only authorized personnel can access the information they need.
- Regular privacy and security training for staff.
- Mandatory compliance with non-disclosure agreements (NDA).
- Rapid response procedures in the event of a security breach.
Data Retention Period
We store your information only for as long as necessary. All required information is maintained while your account is active. After an account is closed, certain information may be retained for a defined period to meet legal and regulatory requirements. Unnecessary information is securely deleted.
No method on the internet is 100% secure, but 99abd is committed to using the highest level of technical protection to ensure the security of your information. If you suspect a security issue, please notify our support team immediately.
Sharing Information with Third Parties
99abd does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:
- Payment Processors: Necessary payment information is shared with bKash, Nagad, Rocket, and banking partners to complete transactions.
- Identity Verification Services: Relevant information may be shared with age and identity verification providers for account security and fraud prevention.
- Technology Service Providers: With hosting, analytics, and customer service software providers, under strict confidentiality agreements.
- Legal Obligations: To comply with court orders, government agency requests, or applicable legal requirements.
- Corporate Changes: In the event of a merger, acquisition, or asset transfer, provided the new owner is bound to continue the obligations of this policy.
99abd specifies in its agreements with third-party providers that they may use your information only for the defined purpose and must ensure the necessary security measures.
Cookies & Tracking Technologies
Cookies and similar tracking technologies are used on the 99abd platform.
What Are Cookies?
Cookies are small text files stored on your device. They help the platform remember your preferences, maintain login sessions, and improve the user experience.
What Types of Cookies Do We Use?
- Essential Cookies: Required for the platform's core functionality — login sessions, security tokens, etc. The site cannot function properly without these.
- Functionality Cookies: To remember your preferences and settings (such as language and theme).
- Analytics Cookies: Collecting anonymous statistics to monitor and improve platform usage.
Cookie Controls
You can control or delete most cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
Your Rights
As a member of 99abd, you have the following rights over your own information:
- Right to Access: You have the right to know what personal information we hold about you. Through a simple request, you can receive a copy of all your information.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete information in your data. You can update much of this information yourself from your profile settings.
- Right to Erasure: In certain circumstances, you may request that your data be deleted. However, some data may need to be retained due to legal obligations.
- Right to Restrict Processing: The right to request that processing of your data be temporarily suspended in certain circumstances.
- Right to Withdraw Consent: You may withdraw consent for any use granted on the basis of consent (such as marketing communications), however this will not affect prior processing.
- Right to Data Portability: The right to request your data in a portable format where applicable.
To exercise these rights, please contact our support team. We will respond as promptly as possible after receiving your request.
Protection of Minors
99abd provides services only to individuals aged 21 or above. We do not knowingly collect personal information from minors.
We have age verification measures in place during the registration process. If we suspect that an account is being operated by a person under the age of 21, that account will be suspended immediately and the associated data will be deleted.
If you believe that a minor is using our platform, please notify our support team immediately.
For users aged 21 and above only. 99abd believes in responsible gaming and is firmly committed to preventing access by minors.
Data Transfers
99abd primarily serves the Bangladesh market. Due to technical infrastructure, your data may be processed or stored on servers in other countries.
Whenever data is transferred internationally, we ensure that adequate protection measures are in place in the destination country. This includes contractual security provisions and compliance with relevant data protection standards.
Third-party technology service providers (such as cloud storage and analytics tools) are required to follow their own privacy and security policies and process data solely on behalf of 99abd.
Policy Changes
99abd may update this privacy policy from time to time. Depending on the nature and significance of the changes, we will notify you in the following ways:
- The "Last Updated" date at the top of this page will be changed.
- For significant changes, a notification will be sent to the email address registered with your account.
- A notification may be displayed when you log in to the platform after changes have been made.
Continued use of the platform after changes have been made will be considered your acceptance of the updated policy. We encourage you to review this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, or if you wish to exercise any rights related to your data, please contact the 99abd support team:
For data requests: To request to view, correct, or delete your data, write "Privacy Request" in the subject line of your email and send it from the email address registered with your account.
For more information, see our Terms & Conditions, Responsible Gaming and FAQ pages.